Frequently Asked Questions
What is Managed Hosting ? Managed hosting means the ARX platform is hosted on a dedicated cloud server, exclusively provisioned and maintained for your organization. This setup ensures maximum data isolation, enhanced security, and consistent high performance. Our team handles all backend operations for you, including installation, updates, monitoring, security patches, and regular backups. You don’t need to worry about infrastructure or maintenance—just log in and focus on building and analyzing dashboards.
Is my data secure with ARX ? Yes. We provide robust security features like row-level security, encryption, and SSO integration, ensuring your data remains protected.
Do you offer onboarding support ? Yes, we offer onboarding assistance ensure a smooth experience from day one
Can I aggregate my whole insurance porfolio on ARX ? Yes, the ARX platform allows you to bring together policy & claims information per business unit, business group, type of insurance, territory, industry, year and intermediary / insurer.
Will my intermediary or insurer be able to view my information on the ARX platform ? Yes, if you identify your intermediary or insurer on your policy record, subject to any privacy controls you may set. Alternatively, you can invite your intermediary or insurer contacts to sign up as individual users with access to your information.
Are you an insurance intermediary or insurer ? No, we are a technology and insurance consulting business.